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FAQ

physiotherapy, rehab

Here are some common questions clients ask about Kore Athletic Therapy.  If you still can not find your answer, please send your question through the 'Let's Chat' icon on the lower right hand side of your screen. 

  • What is Athletic Therapy?
    Certified Athletic Therapists are best known for their quick-thinking on-field emergency care of professional and elite athletes. The first to respond when someone gets hurt, they are experts at injury assessment and rehabilitation. It’s that same mix of on-site care and active rehabilitation skills that makes Athletic Therapists so effective in treating the musculoskeletal (muscles, bones, and joints) injuries of all Canadians, whether on the field or in the clinic. Athletic therapists adhere to the Sports Medicine Model of care. They treat a wide range of patients, from kids with concussions to seniors recovering from hip replacement surgery, using various manual therapies, modalities, exercise prescription and even bracing and taping. The treatment varies but the objective doesn’t: an Athletic Therapist's goal is to help clients return to their usual activities, whether that means playing competitive sports or walking to the mailbox and back.
  • How is Athletic Therapy different from Physiotherapy?
    The formal education of the Athletic Therapist is entirely in the area of assessment and rehabilitation of orthopaedic injuries and conditions that affect the muscles bones and joints of the body. That training is augmented with injury prevention, supportive taping, and emergency care for on field work with teams. Their formal training also includes exercises physiology to retain athlete to pre-injury performance levels. The physiotherapist has a wider scope of practice in their formal education which includes orthopaedics, cardio-respiratory rehab, burn patients, geriatrics, stroke rehab, and rehabilitation for neurological diseases. Typically, a physiotherapist will take continuing education courses to expand on an area of interest once they graduate and focus their attention in one area within their scope of practice which may or may not include sport physiotherapy.
  • Does Kore Athletic Therapy Direct Bill?
    To keep costs down Kore Athletic Therapy does not direct bill. Many insurance companies do have coverage for Athletic Therapy, you would need to submit the claim yourself. The invoice you receive will have all the relevant information that is needed for submitting a claim.
  • Where is Kore Athletic Therapy located?
    Kore Athletic Therapy is a home based business. There is one parking spot in the driveway marked with a sign for client parking. The entrance is on the left side of the garage. There is a welcome sign in the window to know you are in the right place.
  • How do I book an appointment?
    Click the red buttons with the book now. This will take you to the main page for the booking site to be able to book an appointment.
  • What appointment do I book?
    If you have never been to Kore Athletic Therapy (KAT) you will book an Initial Assessment. For clients who have been to KAT but have a new injury they will also book an initial assessment. If you have already been assessed then can book a follow-up session. All follow-ups are one hour long, one-on-one treatment. If you have not seen Kore Athletic Therapy for a concussion injury you would book the Initial Concussion appointment. After the initial assessment, you would book concussion treatment appointments. If you are still unsure if Athletic Therapy is for you or would like more information, you can always message KAT through the chat on the website, on instagram, or book the Initial consultation. It's free and you can get all your questions answered.
  • What is your cancellation policy?
    If cancellation or rescheduling is necessary, we require that you provide a minimum of 24 hours notice prior to your appointment time. Although we really do not want to have to charge you, notification inside 24 hours will be subject to a cancellation fee of 20 dollars. To cancel an appointment you can contact Kore Athletic Therapy by Phone 780-799-3036 (call or text) or email koreathletictherapy@gmail.com to cancel. Please make the message clear with your name, appointment time and if you would like to cancel or reschedule.
  • What should I wear to my appointment?
    Number one priority is to wear something you are comfortable in. It is best to wear shorts and a tank top. The more exposure to the area of pain the better it can be assessed. In general, athletic wear is always a good option.
  • What should I expect at my first appointment?
    At Kore Athletic Therapy (KAT) we see each client as a whole. Behind every injury is a person wanting to get back to their activity. KAT wants to help achieve this goal by providing quality rehabilitation services individualized to created robustness in everyone. At the initial assessment we will go through a detailed history, a form will be sent to you prior to your appointment to save some time. We will go over goals that you want to achieve, as that will be the primary objective and something to work towards during the rehabilitation process. After the history you will be taken through a movement assessment. KAT needs to see what movements you can and cannot perform to give a clinical assessment of the injury. From there we will begin treatment. Each treatment is tailored to each individual for what goals and injury is presented. When necessary a home exercises program will be given to each client to follow as they progress through the rehab program. At each initial assessment for a new injury, feel free to ask questions. Kore Athletic Therapy wants you to feel comfortable and to understand your body and the injury.
  • What types of payment do you accept?
    Kore Athletic Therapy accepts Debit, Visa, Mastercard, American Express, & Discover cards. You can also keep a credit card on file. It's a secure system, and then you never have to worry about forgetting your wallet.
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